Ricoh & Hytec Authorized Repair Program

    Ricoh Authorized Circuit Board Repair Facility

    In 2008, Hytec Dealer Services, Inc. was honored to be selected as Ricoh Americas Corporation's exclusive Authorized Parts Repair Facility (APRF) for circuit boards, power supplies, print controllers, staplers, fuser assemblies and Fiery servers. Ricoh & Hytec partner together to bring you cost-effective service support programs, helping Authorized Ricoh dealers increase their profitability in this very competitive marketplace.

    When circuit boards fail, they can be very costly to replace. Hytec provides quality products and service support you can trust, offering board replacement options with up to 60% off replacement cost. Proudly servicing Ricoh since 1992, our extensive history, product line offerings and inventory make it as easy as 1 - 2 - 3 to get your client up and running.

    Products & Programs

    • Quality Repaired Parts available through the service method that works best for your dealership:
      • Advance Exchange - Receive a PCB Next Business Day & Carry Less Inventory!
      • Repair & Return - Our most cost-effective repair option, ideal for your high-use items.
      • Board Bank - Utilize our Inventory Management program to combine inventory across branch offices with next day shipping options.
    • Electro-Mechanical Rebuilds on Staplers & Fuser Assemblies
    • Fiery Server Repair or PCB Repairs
    • HDD Replacement & Secure Data Destruction
    • Power Protection Products
    • Ricoh In-Warranty Processing (Learn More) (link to warranty doc)
    • Technical Support with Hytec Virtual Support powered by Help Lightning
    • One-Year Warranty on PCB, 90 Day Warranty on Electro-Mechanical Products

    Why use an Authorized Repair Center?

    • Ricoh genuine parts used on all Ricoh repairs
    • Increased Repair Yield when proprietary Ricoh parts are made available
    • Maintain UL Compliance on Fusing Units using Ricoh Genuine Parts on Rebuilds
    • Ricoh Engineering support & collaboration providing you highest quality repair programs
    • Ricoh & Hytec feedback loop to improve product reliability
    • Preventative maintenance performed with all repairs
    • Current factory modifications & software upgrades automatically performed with all repairs
    • All parts are live-tested in their respective Ricoh equipment
    • Ricoh Warranty Program processing available on Advance Exchange or Repair & Return services


    For more information, please visit our home page at www.hytecrepair.com